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About

With the release of ConnectWise Automate 2021 there have been some changes made which prevents the Plugin Installer from communicating with the Automate Database which allowed for the installation of Plugins and their required dependencies.

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  1. Download the Plugin and Extract to a Folder of your choosing.

  2. Open the ConnectWise Automate Control Center.

  3. Open the Plugin Manager.

  4. Navigate to “Add Plugin” Advanced > Manage Plugins > Add Plugin.

  5. Browse to MP.Plugin.Installer.Helper.dll as extracted in Step 1 and select Open.

  6. Review the details and select Save and Close.

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  7. Highlight “MP Plugin Installer Helper” in the list of Plugins within the Plugin Manager and select the Enable button located at the top of the screen and select Yes to restarting the database agent when prompted.

  8. Once the Database Agent has successfully been restarted you can close the Plugin Manager.

  9. Back within the Automate Control Center Navigate to the “Server Status” Help > Server Status

  10. Select “Reload IIS” from the Server Status Screen and click Ok to the confirmation Prompt and close the Server Status screen.

  11. Done!

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