Prompt to Close


To Access the Global Settings open the Dashboard and Navigate Config -> Integration -> Ninite Solution -> Prompt to Close

To access these settings you must be logged in with a user that has System Config or Super Admin rights.

Prompt to Close will trigger a Pop-Up Message on the Remote computer during application maintenance notifying the user that an application that is in use and cannot be currently updated giving them the option for Ninite Solution to close the application and continue with the update process.

 

OptionValueDescription
Enable Prompt to CloseON / OFFDefault : Off
Ninite Solution will present a prompt within the users session when Ninite is attempting to update an application that is in-use,
this prompt will give the user the option to allow Ninite Solution to forcefully close this application Additional configuration options
will become available on the Prompt to Close tab. 
Prompt to Close TextText

The text that will be displayed to the user, use @niniteAppSelectName@ to display a friendly name for the application that is currently in use.

Default to ..YES / NO

Default : Default to No
The prompt will automatically time out after 90 seconds at which time the answer the prompt with value specified. 

Prompt to Close requires the following conditions to be met.

  • LabTech tray icon is running on the target computer
  • A User is logged in to the computer at the time of Application Maintenance

Prompt to close will forcefully terminate processes associated with the in use application which may result in the loss of any unsaved data, once the update has been completed the application will not automatically be re-launched noted in the application list below.

Supported Applications

Due to nature of Prompt to Close a limited number of applications are currently supported by this method. a list of these applications and the associated processes are

ApplicationProcesses that will be terminatedAutomatic Launch
Adobe Reader (Reader)

acrord32.exe

Not Supported

Filezilla

filezilla.exeNot Supported
Firefoxfirefox.exeNot Supported
GoToMeetingg2mstart.exe, g2mlauncher.exe, g2mcomm.exeNot Supported
Greenshotgreenshot.exeSupported
Notepad++notepad++.exeNot Supported
Skypeskype.exe, skypepm.exeSupported
VLC Media Playervlc.exeNot Supported
Zoomzoom.exeSupported

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