Prompt to Close
- Michael Priest
To Access the Global Settings open the Dashboard and Navigate Config -> Integration -> Ninite Solution -> Prompt to Close
To access these settings you must be logged in with a user that has System Config or Super Admin rights.
Prompt to Close will trigger a Pop-Up Message on the Remote computer during application maintenance notifying the user that an application that is in use and cannot be currently updated giving them the option for Ninite Solution to close the application and continue with the update process.
| Option | Value | Description |
|---|---|---|
| Enable Prompt to Close | ON / OFF | Default : Off Ninite Solution will present a prompt within the users session when Ninite is attempting to update an application that is in-use, this prompt will give the user the option to allow Ninite Solution to forcefully close this application Additional configuration options will become available on the Prompt to Close tab. |
| Prompt to Close Text | Text | The text that will be displayed to the user, use @niniteAppSelectName@ to display a friendly name for the application that is currently in use. |
| Default to .. | YES / NO | Default : Default to No |
Prompt to Close requires the following conditions to be met.
- LabTech tray icon is running on the target computer
- A User is logged in to the computer at the time of Application Maintenance
Prompt to close will forcefully terminate processes associated with the in use application which may result in the loss of any unsaved data, once the update has been completed the application will not automatically be re-launched noted in the application list below.
Supported Applications
Due to nature of Prompt to Close a limited number of applications are currently supported by this method. a list of these applications and the associated processes are
| Application | Processes that will be terminated | Automatic Launch |
|---|---|---|
| Adobe Reader (Reader) | acrord32.exe | Not Supported |
Filezilla | filezilla.exe | Not Supported |
| Firefox | firefox.exe | Not Supported |
| GoToMeeting | g2mstart.exe, g2mlauncher.exe, g2mcomm.exe | Not Supported |
| Greenshot | greenshot.exe | Supported |
| Notepad++ | notepad++.exe | Not Supported |
| Skype | skype.exe, skypepm.exe | Supported |
| VLC Media Player | vlc.exe | Not Supported |
| Zoom | zoom.exe | Supported |
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